01Introduction
SYNQ is a lead intelligence platform for finding, enriching, scoring, and routing business leads from advertising platforms, website forms, CRM records, imports, and social buying signals. This policy explains how we collect, use, disclose, and safeguard information when you use our website, demo workspace, forms, and related product experiences.
02Information we collect
When you submit a form, request a demo, or use a lead workflow, we may collect:
- chevron_rightName, business email, phone number, company, role, and country
- chevron_rightLead source, campaign, UTM, referrer, landing page, and consent preferences
- chevron_rightCompany attributes, qualification notes, routing status, and enrichment fields
- chevron_rightWorkspace usage data such as pages visited, actions taken, browser, device, and approximate location
03How we use information
We use information to:
- chevron_rightProvide lead capture, enrichment, scoring, routing, and reporting features
- chevron_rightRespond to demo requests, support questions, and product inquiries
- chevron_rightSync or display lead source context from connected ad, CRM, form, and import channels
- chevron_rightImprove product quality, security, analytics, and user experience
- chevron_rightComply with legal obligations and enforce acceptable-use requirements
04Integrations and service providers
SYNQ may connect with tools such as ad platforms, CRM systems, form tools, analytics providers, enrichment services, hosting providers, and messaging systems. We only use these providers to operate the product, support requested workflows, and maintain the service.
We do not sell personal information.
05Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict, export, or object to processing of your personal information. You can also withdraw consent for marketing communications at any time.
To make a request, contact privacy@synq.demo.
06Security and retention
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure. We retain information only as long as needed for the purposes described in this policy unless a longer period is required by law.
08Contact
Questions about this policy?
We're happy to walk you through it.