Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the SYNQ website, demo workspace, applications, and related services (collectively, the “Service”) provided by SYNQ Systems Inc. (“SYNQ,” “we,” “us”). By creating a workspace, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

You must be at least 18 years old and able to form a binding contract to use the Service. When you create a workspace you agree to:

• chevron_rightProvide accurate, current, and complete information
• chevron_rightKeep your login credentials confidential and secure
• chevron_rightBe responsible for all activity that happens under your account
• chevron_rightNotify us promptly of any unauthorized use or security breach

You agree not to use the Service to:

• chevron_rightViolate any law, regulation, or third-party right, including data-protection and anti-spam laws
• chevron_rightUpload or process data you do not have the right to use, or send outreach without a lawful basis
• chevron_rightReverse engineer, scrape, or disrupt the Service, or attempt to bypass usage limits and security controls
• chevron_rightSend malware, conduct phishing, or transmit unlawful, deceptive, or harmful content
• chevron_rightResell or provide the Service to third parties except as expressly permitted

Paid plans are billed in advance on a recurring basis (monthly or annually) according to the plan you select. Unless stated otherwise:

• chevron_rightSubscriptions renew automatically until cancelled
• chevron_rightYou can cancel at any time; access continues through the end of the current billing period
• chevron_rightFees are non-refundable except where required by law
• chevron_rightWe may change pricing with reasonable advance notice, effective on your next renewal

You retain all rights to the data you submit to the Service (“Customer Data”). You grant SYNQ a limited license to host, process, and display Customer Data solely to operate and improve the Service and to provide the features you request.

Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms. You are responsible for ensuring you have the necessary rights and consents for the data you process through the Service.

The Service, including its software, models, design, and content (excluding Customer Data), is owned by SYNQ and protected by intellectual-property laws. These Terms do not grant you any right to our trademarks, logos, or branding without prior written permission.

We work to keep the Service available and reliable, but we may modify, suspend, or discontinue features at any time. We may also update these Terms; when we make material changes, we will provide reasonable notice. Continued use after changes take effect constitutes acceptance of the revised Terms.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. SYNQ does not warrant that the Service will be uninterrupted, error-free, or that lead scoring and enrichment results will meet a specific outcome.

To the maximum extent permitted by law, SYNQ will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability for any claim arising out of or relating to the Service will not exceed the amounts you paid to us in the twelve (12) months preceding the claim.

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that risks harm to us, other users, or third parties. Upon termination, your right to use the Service ends, and we may delete Customer Data after a reasonable retention period.

These Terms are governed by the laws of the jurisdiction in which SYNQ Systems Inc. is established, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of that jurisdiction, unless applicable law requires otherwise.